For WhatsApp-first social sellers

Stop WhatsApp number bans & cut COD returns in half.

Gravity OMS combines order verification, ban-safe broadcasts, 1-click courier waybills, and your own storefront into one platform. Built for social and retail commerce sellers across South Asia and emerging markets.

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✓ No credit card · ✓ 30-day free trial · ✓ Cancel anytime

12 modules, one login Official WhatsApp Cloud API Works with any courier

OMS

POS

Storefront

AI Marketing

Campaigns

Not just an order list. A whole platform.

A quick tour of what runs inside Gravity OMS day to day. Click any card for a closer look.

Platform overview

Every module at a glance, all under one login.

Orders inbox

WhatsApp, web, POS in one list.

Gravity OMS analytics dashboard screenshot

Live dashboard

Daily register, RTO, channel mix at a glance.

Your storefront

Branded ecommerce site, hooked into the same inventory.

WhatsApp Cloud API

Official channel, ban-safe broadcasts, chatbot.

The mess

Every WhatsApp seller scaling up hits these walls.

You know them. We built the way through.

WhatsApp bans in 48 hours

One bulk broadcast from a regular number and your business is gone. Gravity OMS sends through the official Cloud API, designed for sellers who broadcast.

1 in 3 COD orders comes back

In COD markets, returns run 38–62% without verification. Gravity verifies every buyer by OTP and screens repeat-offender numbers before you pack.

Five tools that don't talk

WhatsApp app, spreadsheet, courier portal, separate POS, another tool for campaigns. Customers fall through the cracks. One platform ends it.

What's inside

Everything you need, in one platform.

Twelve modules. One login. Built to work together.

Order Management

Unified inbox across every channel

Point of Sale

Walk-in sales, register, receipts

Ecommerce Storefront

Hosted shop, integrated catalog

WhatsApp Cloud API

Ban-safe chat + broadcasts

SMS & WA Campaigns

Targeted blasts, opt-ins, tracking

AI Chatbot

24/7 product Q&A on WhatsApp

AI Marketing Assistant

Campaign copy + creative briefs

Customer Cohorts

Segments, win-back, retention

Inventory & Warehouses

Multi-location stock control

Waybills & COD Ledger

Bulk labels, payout reconciliation

Reports & Analytics

Daily registers, LTV, RTO costs

Roles & Permissions

Team access, granular controls

All modules work together out of the box. See full feature breakdown →

How it fits together

Sell. Manage. Fulfill. Grow.

Four pillars. Every module inside one of them. All under one login.

1 SELL

Wherever your customers find you.

WhatsApp DMs, your own ecommerce storefront, and walk-in POS, three sales channels, one customer record, one inventory.

WhatsApp Cloud API Storefront POS Catalog & Variants

Gravity OMS unified order view across WhatsApp, web storefront, and POS

2 MANAGE

The back office, on autopilot.

Orders, inventory across multiple warehouses, customer records, supplier purchasing, role-based team access, all of it in one place.

Order Management Multi-warehouse Inventory Customers & CRM Roles & Permissions

Gravity OMS inventory management across multiple warehouses

3 FULFILL

Verify, pack, dispatch, reconcile.

OTP-verify every buyer. Bulk waybills for any courier. COD reconciliation that auto-matches courier payouts to bank deposits, and flags every missing rupee.

OTP Verification Waybills (any courier) COD Reconciliation Ledger RTO & Net Profit

Gravity OMS bulk waybill print and COD reconciliation

4 GROW

Turn buyers into a brand.

AI conversational bot answers buyers 24/7. AI Marketing Assistant writes your campaign copy. WhatsApp + SMS blasts to the right cohort. Analytics that show what is working.

AI Chatbot AI Marketing Assistant SMS + WA Campaigns Analytics & Reports

Gravity OMS WhatsApp campaign builder with cohort targeting

Local fit

Built for Sri Lanka.

What global platforms can't give you, the local fit that actually matters.

Sinhala UI

Your team works in the language they think in.

LKR-priced

No currency conversion drama at billing.

Any courier

CSV export and print-ready waybills.

COD-first ledger

Built for cash, not card-first.

The numbers

Why we built it.

11M

WhatsApp users in Sri Lanka

90–95%

WhatsApp open rate (vs 18–22% email)

38–62%

COD return rate without verification

4–8 wks

typical payback for automated WhatsApp shop

Will it pay for itself?

See your RTO savings.

Sliders adjust to your shop. Most sellers reach our recommended 12% baseline RTO within 60 days of OTP verification + anti-fraud screening.

The math: orders/day × AOV × (current RTO − 12%) × 30

Orders per day 50

Avg order value (LKR) LKR 3,500

Current RTO rate 35%

Your potential monthly recovery

LKR 120,750

by reducing RTO to our 12% baseline

Growth plan pays for itself in 1 days

Pricing

Simple, LKR-first pricing.

Two plans shown, see full comparison.

Starter

OMS + POS + Storefront. For getting orders in order.

LKR 14,900/mo

~$49 USD · billed monthly

See what's included →

Growth

Everything in Starter + WhatsApp Cloud API + AI Marketing + Campaigns.

LKR 34,900/mo

~$109 USD · billed monthly

See what's included →

See all 5 plans →

Stop WhatsApp number bans & cut COD returns in half.

Not just an order list. A whole platform.

Every WhatsApp seller scaling up hits these walls.

WhatsApp bans in 48 hours

1 in 3 COD orders comes back

Five tools that don't talk

Everything you need, in one platform.

Order Management

Point of Sale

Ecommerce Storefront

WhatsApp Cloud API

SMS & WA Campaigns

AI Chatbot

AI Marketing Assistant

Customer Cohorts

Inventory & Warehouses

Waybills & COD Ledger

Reports & Analytics

Roles & Permissions

Sell. Manage. Fulfill. Grow.

Wherever your customers find you.

The back office, on autopilot.

Verify, pack, dispatch, reconcile.

Turn buyers into a brand.

Built for Sri Lanka.

Sinhala UI

LKR-priced

Any courier

COD-first ledger

Why we built it.

See your RTO savings.

Simple, LKR-first pricing.

One platform. Every part of your business.