The Complete Order Management System
GravityOMS brings your orders, inventory, courier labels, customer messaging, and marketing campaigns into one powerful cloud platform — so you can process faster, communicate better, and grow smarter.
GravityOMS brings your orders, inventory, courier labels, customer messaging, and marketing campaigns into one powerful cloud platform — so you can process faster, communicate better, and grow smarter.
OTP verification via WhatsApp & SMS to confirm orders and reduce fraud.
Conversational AI, order notifications, and customer support via WhatsApp.
Generate and bulk-print courier labels and invoices. Export CSV for any carrier.
AI-powered campaign creation, customer segments, and content generation.
Most returns happen because of poor communication or unverified orders. GravityOMS tackles this head-on:
Customer is verified via WhatsApp/SMS OTP before order is dispatched.
Real-time tracking updates via WhatsApp & SMS keep customers informed.
Capture delivery confirmations with POD upload and courier scan tracking.
Flexible workflows for every business vertical
Product variants, multiple images, and size/color management for apparel catalogs.
Detailed product catalogs with specifications, warranty tracking, and order verification.
POS system, inventory management, and multi-warehouse support for retail operations.
Integrated online storefront, WordPress plugin, and WhatsApp catalog export.
From order received to delivery confirmed, in one platform.
Join businesses using GravityOMS to manage orders faster and smarter.