We built Gravity OMS for the way Sri Lanka sells.
Sri Lankan engineers building the operations platform we wished existed when we first watched a friend's WhatsApp shop drown in spreadsheets.
Why we built it
WhatsApp is the country's commerce channel. But the tools sellers reach for were built for somewhere else, and they break on bans, returns, COD reconciliation, and Sinhala. We're closing that gap.
What we believe
Local-first.
LKR, Sinhala, COD-first, not bolted on.
One platform, not five.
Sprawl is the enemy.
Ban-safe by default.
Official Cloud API or nothing.
Your data stays yours.
Per-tenant database, exportable, never shared across tenants.
Who we build for
Sri Lankan operators who outgrew the spreadsheet, but never the WhatsApp DM.
WhatsApp-first sellers
You took your first order on WhatsApp. You still do. The platform is built around that, not bolted on to a Western SaaS.
COD-heavy operators
Half your revenue arrives in cash with the rider. Reconciliation, returns and courier handoff are designed for that reality, not assumed away.
Brands ready to scale
Storefront, POS, marketing, analytics. When you outgrow the inbox, the next nine modules are already inside, under the same login.
Where we're going
Gravity OMS is built in Colombo for the long run. We ship continuously, we listen on WhatsApp, and we treat every tenant's data as our most serious responsibility.
Shaped by real sellers
Every release is informed by what merchants tell us breaks first. The roadmap is steered by the inbox, not by a pitch deck.
Priced for here
LKR pricing, monthly billing, no annual lock-in to start, no surprise FX charges on your card.
Always answerable
A real person on WhatsApp. Replies usually inside four hours, always inside twenty-four.
