Most shops recover the Growth plan cost from RTO reduction alone in 4–8 weeks.
Sliders adjust to your shop. Most sellers reach our recommended 12% baseline RTO within 60 days of OTP verification + anti-fraud screening.
The math: orders/day × AOV × (current RTO − 12%) × 30
Every plan includes the multi-channel order inbox and bulk waybill print. Bigger plans unlock the ban-safe WhatsApp Cloud API, AI, advanced workflow, and team scale.
30 days of full access with all features unlocked, no credit card required. Cancel anytime, no charge if you don't continue.
Yes. Upgrades take effect immediately; downgrades take effect at the next billing cycle. We automatically calculate pro-rata credit for switches.
We accept Visa, Mastercard, AMEX, Koko, Mintpay, and local direct bank transfers for LKR. For international accounts, we support global card payments via Stripe and bank wire transfers.
By default, tenants in the South Asian region are hosted on our Singapore/Sri Lanka servers to ensure ultra-low latency. We offer data residency configurations for other regions as well.
Meta charges standard conversation-based fees (utility, marketing, service) which vary by country. Gravity OMS passes these fees through directly at cost with 0% markup. You only pay Meta's official published rates.
Absolutely. Every plan includes a free gravityoms.com subdomain, but you can easily connect your own custom domain (e.g., yourshop.com) at no extra cost.
Yes! Gravity OMS has built-in, direct integrations with major couriers (including Domex, Koombiyo, Royal Express, Pronto, and more) to generate waybills and track cash-on-delivery payouts automatically.
Yes, you can cancel anytime. Monthly plans stop at the end of the current billing month; annual plans stop at the end of the term.
